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Delivery Directorate service plan - 2021 to 2022

The Delivery Directorate covers a broad portfolio of services. It is about making things happen, through a range of customer focused divisions. They have at their heart, an impact on our customers.

What we do makes a real difference.

Our services

The Executive Director for Delivery is Kevin Gibbs. The directorate provides the following services:


Budget position

Revenue budget

For the department, the gross expenditure cash budget is £33.878 million with £-18.378 million of income, making a planned net spend of £15.501 million. The gross budget includes £8.246 million for staffing.


The 2021 to 2022 budgets include savings of £0.769 million. The key themes adopted in making the savings were:

  • reducing service budgets where levels of demand have decreased will save £0.084 million
  • additional income achievable of £0.102 million
  • staffing reduction of £0.324 million
  • retender of contract achieving £0.200 million

Capital budget

The 2021 to 2022 in-year capital programme for Delivery totals £2.615 million. There will also be carry forwards from the 2020 to 2021 financial year. The outline amounts for 2022 to 2023 and 2023 to 2024 are £4.435 million and £1.835 million respectively where full requirements are being evaluated.

Financial risks

The department has identified the following as budgets that can pose a risk to the council’s overall financial position. This is because they are vulnerable to significant changes in demand for a service.

Table showing financial risks for the service areas

Service area

Budget (£000)


Commercial property


Increased voids and void periods, resulting in reduced income.

Home-to-school transport


Due to the nature of this service area, planning is difficult and just one child leaving or joining the borough can have a big impact on the budget.